02Nov

Tweet This: 99 Ways for a Home Builder to Use Twitter

Twitter is, by far, the most difficult social tool to explain. It’s not just difficult for builders to see the why of Twitter, but it’s also difficult for most to understand how they could use Twitter. I’ve decided to tackle the how issue in this post with a list of 99 ways for a home [...]

27Oct

When the Numbers are Too Big to be Relevant

I’ve started to get a bit numb to the huge number of stats regularly thrown about regarding the use of social media. Yes, I am impressed at the growth and the impact of the social web just like most others, but it’s gotten more than a bit concerning recently. First, I’m concerned that the hype [...]

30Sep

Social Marketing is Providing Customer Service BEFORE Someone is a Customer

While I’m far from a major real estate investor, with a partner I own a vacation rental property that is about 3 hours from my home. For many reasons, including the shear distance and weekly activity, we pay a management company to run the day-to-day for us. Overall, I’m happy with the job the management [...]

08Sep

Lessons from Mr. Miyagi

Ever read a blog post or article only to be left unclear about the message at the end? I follow a good number of company/corporate blogs; not because I love all of them, but because I like to see how businesses are using them, and look for what I think are successful implementations.  A consistent flaw [...]

13May

Don't be Afraid of Customer Criticism

A very common objection I hear when discussing social media for business – “What if a crazy customer gets on these sites and posts a lot of bad things about us?” Okay, fair enough concern. First I want to say that I disagree with the philosophy that there are no crazy customers, and that companies [...]

01May

Internet Marketing Deja Vu

All companies and individuals are looking to do more with less these days. No shocker there, right? And it’s equally as un-news worthy that many companies are looking to social media as a possible outlet to reach new prospects. Most often the charge is led by the Sales & Marketing department, who then asks me [...]

30Dec

How is Twitter Changing Communication?

I am regularly asked about Twitter, but I’m never happy with how I’m able (or unable) to explain the platform and experience to a non-user. I’ve grown so fond of Twitter, I’d like to find a better way to share its benefits with others in a way that makes them understand its power and maybe [...]

20Oct

Self-Prospecting with Social Networks

In an earlier post, I discussed how social networking web sites could be used to reach out to new leads – self-prospecting with new technology. That post described a specific example using Facebook to find young professionals. If you missed that, you can start by reading it here: Self Prospecting with Social Networks – Part [...]

19Aug

Self-Prospecting with Social Networks

Social networks have changed the way people connect and share information on and offline. In the early part of the decade homebuilders argued that they were gaining incremental sales because of their Internet presence. Those days are long gone. A website and online marketing is a necessity to maintain market share. Today’s incremental sales online [...]