08May

Surprise! Lame Email Responses get Lame Results.

Give more than you receive. If someone spent the time to complete that contact form or your website, spend more than 5 seconds on a lame email response. Always expect that you will, and should, give more to prospects and customers than you will receive from them. It seems like a common sense statement, but [...]

04May

Visual Search Comes to Real Estate

If you’re not familiar with the concept of visual search, its the process of searching from information using a picture. Google Goggles is the most prime example. Google Googles lets you snap a picture of something using your phone’s camera, and then Google searches for more information about whatever you took a picture of. If [...]

20Feb

The Sales & Marketing Pulse 2012 Report and Video

In early January, Jeff Shore and I began an ambitious project to survey nearly 300 new home sales and marketing leaders about what’s hot, what’s not, and what’s really happening in the marketplace. This in-depth survey asked leaders specific questions about topics including negotiating frequency, salesperson turnover, social media use, and online leads. Because of [...]

24Jan

There’s a Difference between “Packaged” and “Canned”

Packaged offerings benefit the buyer. Canned offerings benefit the seller. When an offering is packaged, it’s done so with the buyer in mind. The package is a combination of products or services that affords the buyer additional value, often trading a little bit of decision making freedom for simplicity and that increased value. The buyer [...]

20Oct

Why Are People Ignoring Your Emails?

In case you missed it, I had the opportunity to guest post for Jeff Shore’s newsletter a couple weeks ago. If you’re not already subscribed to Jeff’s weekly newsletter, you should be. Click to read my thoughts on Why People are Ignoring Your Emails. Thanks.

17Oct

Salespeople – The Original Social Media

Consider the phrase, “social media.” The “media” part refers to the content, the social content – the conversation. Sales is conversation with a purpose. I recently had the pleasure of spending some time with Matthew Shadbolt of The Corcoran Group after coaxing him to Baltimore to speak at SMC SalesCamp. Those of you that know, [...]

26Sep

Great Uses of Video to Sell New Homes

Here are five of my favorite uses of video for Real Estate and new home marketing. They’re not all my favorite for the same reason, and they’re not all fit for every purpose. Some have a unique twist, some are just a better way to do a tour, and the last couple have shock value [...]

02Aug

How Does Your Website Traffic Measure Up?

Just like every market is different, every builder is different. This means how best to judge a successful campaign or online initiative will be different for every builder. Despite my best efforts to convince builders to compete against themselves when determining their success, most builders still ask, “So how am I doing compared to other [...]

24Jun

Why You Might be Wasting Your Time with Email Marketing.

Its no secret I’m a big fan of what opportunities the mobile web presents for home builders. What I didn’t quite expect was a recent wake-up call on how closely email marketing is linked to mobile. We recently sent out an email promotion for an apartment management client. The day after the email went out [...]

19Apr

QR Codes. We Can Do SO Much Better.

QR Codes seem to be all the talk these days, picking up a tremendous amount of steam in the last year especially. The companies that sell this free technology are making claims about how “QR Codes are the future”, “QR Codes are a ‘must-have’”, “QR Codes Saved my Life,” etc. If QR Codes are truly [...]